Hi James Thank you for taking the time to share your experience with DMC. We are thrilled to hear that you find our care outstanding and appreciate our team's commitment to providing exceptional service. Your kind words about our timekeeping and the positive demeanor of our staff mean a lot to us.We understand your concerns regarding consistency in care. We recognize that having the same carers can enhance comfort and familiarity, especially for those with memory issues. We are actively working to improve our staffing arrangements to ensure greater continuity for our clients.Additionally, we have sent you an invitation to our Care Management App, where you will be able to access the rotas for the coming week. We hope this will help you feel more informed and comfortable with your care schedule.Your feedback is invaluable, and we are committed to making adjustments that benefit our clients. Regards