Thank you so much for your lovely message and thoughtful words. Were so pleased to hear that youre happy with the care your Mum-in-law is receiving  it truly means a great deal to all of us.Were especially glad that our primary carer and manager have made such a positive impact. Providing compassionate, person-centred care is at the heart of everything we do, and knowing that you feel supported and reassured means everything.Your appreciation will be shared with the whole team  thank you again for your trust and kind encouragement.