Thank you so much for your heartfelt message. Your words mean a great deal to us, and I will be sure to share your kind feedback with the staff member and her dedicated team of carers. We are deeply touched to hear how much their support has meant to you, especially during such a difficult time. It is both humbling and inspiring to know that our team was able to be there for you when you needed it most  your strength and trust in us is truly appreciated.