Thank you so much for taking the time to share your experience with our Thirsk branch.We're truly delighted to hear that the team leader has provided you with such excellent support. Listening to your concerns, acting promptly, and maintaining a compassionate approach are all part of the high standard of care we aim to deliver, so it's wonderful to know this has been your experience.It's also reassuring to hear that the carers you have met have shown kindness and attentiveness, especially in noticing and reporting health concerns. That level of vigilance is vital to ensuring your mother's well-being, and we're proud of the team for demonstrating that.Your feedback is greatly appreciated and will be shared with the team, it will mean a lot to them.Warm regards,The Holistic Care 4U Team