Thank you for your kind words and heartfelt feedback! We're thrilled to hear that our team - especially the "Three Amegoes" - has made such a positive impact. Your appreciation, acknowledgement and recognition means the world to us, and we're glad to know the improvements in the office have made a difference too. We'll work to ensure your regular carers continue supporting you just as you like. Your feedback helps us to continue to improve our services as well as formally recognise our staff and their impact on our customers.