Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to support your Dad and your family. We're delighted to hear that you felt reassured and comfortable with the care provided, and we'll be sure to pass on your lovely feedback to his carer.We also appreciate your thoughts on having a portal, feedback like this helps us explore ways to make our service even better.Wishing you and your family all the very best.