Thank you so much for your kind words about our carers  were truly delighted to hear that you find them professional, friendly, and efficient. Your 10 out of 10 rating means a lot to us and will be shared with the team.Were very sorry to hear about the challenges you've experienced with scheduling and consistency of care. We understand how important privacy, dignity, and routine are, especially for your husband, and we sincerely apologise for any stress this has caused. Your feedback is incredibly valuable and helps us improve our service.Were actively working to assign regular teams to all our clients and improve scheduling notice periods.