Thank you so much for your lovely feedback. We're so pleased to hear that your son feels comfortable and happy with our carers - it's wonderful that he's built such a great bond with one in particular. We truly value the trust you and your family place in us. We'll be sure to pass your kind words on to the team, especially Hazel, who will be delighted to hear your praise. Supporting you, your son, and your family means a lot to us, and we're so glad to know we're making a positive difference.