Hi Lesley, thanks for your heart warming feedback, it serves as a reminder why we do what we do everyday and which is to make a difference in the lives of the people we are serving. Your feedback also serves as motivation for on this journey.Caring for both your parents was made even easier and because of the love shown to us as carers, by your parents and you the extended family. Your parents are not here in the physical, however, they have left a lasting imprint on our memories, shared laughter and king words of encouragement on hearts.Gone, not forgotten.