Thank you so much for taking the time to share your family's experience with us. It has been a true privilege to support your parents over the years and to help them live independently at home for as long as possible. We are deeply touched by your kind words about our care professionals and management team - it means a great deal to know that our support made a positive difference during such important times in your family's life. We also send our heartfelt condolences again on the loss of your father, and we are glad that we could be there to support your mother through that transition. While we are sad to see your mother move into residential care, we wish her and your family all the very best in this next chapter. Thank you once again for your trust and recommendation - it truly means the world to us.