Thank you very much for your feedback. We're really pleased to hear how highly you regard your care worker and the difference she is making. It's clear she is providing an excellent standard of care.I'll make sure your comments are passed on to her, as well as to the wider team. We also take note of your concerns about other carers and their use of time, and this will be addressed to ensure consistency in the level of care provided. We really value your input, as it helps us improve both for staff and for those receiving care.