Dear Reviewer,Thank you so much for your thoughtful feedback. We're really pleased to hear that you've had positive experiences with our managers and staff, and that their friendliness, punctuality, and caring nature have made a difference. It's great to know our team is building respectful relationships and is open to learning and improving.We also appreciate your honesty regarding times when staff may seem hurried. We'll take this on board as we continue to support our team in providing attentive and unhurried care, even during busy periods. Thank you again for your kind words and for helping us grow through your feedback.