Thank you for your review. It is a pleasure to read that your mum looks forward to her care team arriving. Your testament proves that there is more to ensuring that each person feels they are retaining their dignity with respect. Furthermore, that the social aspect of any form of support is also provided. It is a professional bond of trust and respect for each other. I am so pleased that you as daughters feel you have retained your Mother and Daughter relationship. This is also a vital part for any family member.Thank you once again for your kind words and I rest assured that your words will be delivered to Mum's care team.Kind regards - Registered manager.