Accepting support can be a difficult adjustment after living so independently for so long. Your strength and determination are clear, and it's completely natural to feel some frustration when circumstances change. Your recent falls have raised concerns, and both your family and our team at Visiting Angels are genuinely focused on your health, safety, and overall wellbeing. The services in place are intended to provide not only the support you need, but also peace of mind for your loved ones who want nothing but the best for you. We're sorry to hear that the timing may not have been ideal and if a change in schedule had been mentioned during service reviews, we would have been more than happy to adjust this. We're committed to finding the right level and style of support for you and with the recent trials of hourly, block, night and 24-hour support, we are confident that we can tailor a plan to best suit you. We look forward to continue ensuring your comfort, safety and independence.