Thank you for taking the time to share your feedback about Golden World Care Service. We sincerely regret the difficulties you experienced at the beginning of your care journey with us, and we truly appreciate your patience and understanding while we worked to address these concerns.We are pleased to hear that you are now satisfied with the service and that our carers are treating you with dignity and respect. Communication is an important part of our service, and we are glad that you have noticed improvements in how we keep you informed.Your comments are very encouraging to our team, and we will continue to build on this progress to ensure that you always feel supported and cared for. Thank you also for your recommendation - it means a great deal to us.