Thank you so much for taking the time to share such thoughtful feedback. Were truly delighted to hear that your mum received excellent care with us between April and August, and that our teams patience, kindness, and reassurance made a positive difference for both her and your family.It means a great deal to know that we came recommended by a trusted friend, and that we were able to live up to those expectations. Your kind words are a wonderful reflection of the dedication of our Care Professionals and office team, and Ill be sure to share your thanks with everyone involved.Were so grateful for your recommendation, and it has been our privilege to support your mum during this time.