Hi,Thank you for your comment and thank you for your positive feedback for our care team - we will ensure to pass the message on to the team. We understand there are concerns following the recent CQC report, and we want to reassure you that we are committed to making improvements and have already taken significant steps to address the points raised. We want to assure you that we take all concerns raised seriously - if you would like to discuss this further or understand the actions we are taking, please contact us directly at qualityassurance@mcja.co.uk or 0151 726 8060, and a senior member of our team will be happy to speak with you.