Thank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that you feel well cared for and enjoy the visits from our carers; it's wonderful to know they've built such a positive relationship with you, your family, and the dogs! We also appreciate your honest comments about the small niggles and can assure you that we will pass this on to the team so that they can use this feedback to continue to improve. It truly means a lot to hear that you wouldn't wish to have any other service - thank you for your continued trust. If there's ever anything else you would like to discuss, please do get in touch.