Thank you so much for your kind and thoughtful words. We're truly grateful you took the time to share your experience with Swansea Home Instead.It means a great deal to hear that our team made a positive difference during a difficult time for your mother. We are especially proud that our Care Professionals were able to respond promptly, communicate clearly, and support both you and your mother with sensitivity and respect. Ensuring care is tailored to individual needs - balancing support with independence - is at the heart of what we do, so your feedback is both encouraging and deeply appreciated.We'll be sure to pass on your comments to our care team and office staff, who will be so pleased to know their efforts have been recognised.Thank you again for your trust and support.