Thank you so much for sharing this. It really means a lot to all of us. We are so glad we could help your auntie stay at home, where she felt most comfortable, right up until the end. That is exactly what we aim for, and hearing that our carers treated her with such dignity and compassion is incredibly moving. We are also grateful you mentioned how the team kept you in the loop and how the managers were there to support you. It is important to us that families feel looked after too, not just the person receiving care. It is lovely to hear that even when her care needs increased, everything was still running smoothly and on time. Thank you for your kind words and for recommending us.