Lovely to hear your feedback, but so sorry to hear about your mum as know it was a sudden and  rapid decline. It is always the relationships that make the differnce and I know you know, first hand, how important that is and how it has helped through a terrible time. The matching  that we always try and do is so important to get right and in this instance with a small team that it has worked and has helped both your mum and now your dad under difficult circumstances.  The team will be delighted to hear your feedback as it means the world to us to hear your positive comments as you have felt the care and support from the care professionals. Thank you.