Thank you for taking the time to leave us a 5* review, we really do appreciate it.We are pleased to hear during the past year the carers have always been friendly, kind and happy to help your Mother with whatever is needed, and It is great to hear they are reliable and your Mother looks forward to seeing them. We are also happy to know that after two visits from Leah, you feel reassured that she understands your Mothers needs well.We will be sure to pass on your feedback to the local team.Kindest regards Katie