Thank you Sarah!! Thank you so much for taking the time to share such thoughtful feedback. We're truly delighted to hear how well your dad has settled into receiving care, especially after such a difficult period of hospital visits. It means a lot to us that he feels comfortable, enjoys the company of our team, and looks forward to their visits. Our carers really do love what they do, and building those personal connections is at the heart of how we work. We're so pleased this has made a positive difference for your dad and for your family. Your words mean the world to our whole team - thank you again for your trust in us.