Thank you so much for taking the time to share your kind words. We understand that having carers come into the home can take a little adjusting to, and we're delighted to hear that your dad now feels so comfortable and supported. It means a lot to us that he describes our carers as "very professional."We also truly appreciate your trust in returning to us to care for both your mum and dad at such important times. Knowing that you felt supported by our team, both in the home and in the office, is exactly what we strive for. We'll make sure your feedback is shared with the whole team