Dear Vicky,Thank you so much for your kind words and for sharing your experience. We are delighted to hear that you and your mum have felt supported and reassured by our carers, and that you trust both the team and management. Knowing that you feel listened to and comfortable approaching us at any time is exactly what we strive for. It's wonderful to hear that our care has given you peace of mind and the space to get your life back. Your feedback means a great deal to all of us, and we look forward to continuing to provide the best possible care for your