Thank you for taking the time to leave us a review, we really do appreciate it. We are happy to hear all the staff at Bromsgrove are simply wonderful and have been a huge support to your family, especially your Mums carer Carol. It is great to know Carol looks after your mum well and the office team are well organised and always help to find solutions if you need to change or increase the care calls. We will now be sure to pass on your feedback to the team in Bromsgrove.Kindest regards Katie