Thank you so much for your kind words and for sharing your positive experience. We are delighted to know that your friend has been so well supported and that her needs are being met with care and professionalism. Our team works hard to provide the highest standard of support, and it means a great deal to hear that this has given you reassurance and peace of mind. I will be sure to pass on your appreciation to the whole team-they will be so encouraged by your feedback. With best wishes, Sahar Registered Manager, Optimum Care