Ahh thank you, Austin, for taking the time to write such a lovely review!It's really lovely to hear that you enjoy the chats - I know the carers enjoy them just as much as you do. From reviewing the gadgets and kitchen appliances to learning new food recipes (and even the occasional cook-off!), it's always a pleasure. We also really appreciate your kind words about both the carers and our office team. We do our best to keep things running smoothly, and it's so rewarding to know that it's making a difference.Thanks again.