We are sorry to hear your experience with Right at Home has not been positive, and we can assure you we take all complaints and concerns very seriously. Right at Home does not discourage complaints and seeks to use feedback for continuous improvement. Our priority will always be the safety and well-being of Clients. We do everything in our power to deliver the highest quality care to the people we support. If you would like to discuss any concerns with care needs, please contact the office. We look forward to the opportunity to improve the services we provide and hope to resolve any concerns relating to our service and employees.