Thank you so much for taking the time to share such a lovely review. We're really pleased to hear that you've been happy with the care and support our team has provided over the past year. It's wonderful to know that our carers' kindness and professionalism have made a positive difference.We truly appreciate your understanding around the occasional delays, our team always strives to keep things running smoothly, even when the roads make it a challenge!Thank you again for your trust and for recommending GoodOaks. It means a great deal to all of us. Warm regards,Rachael and the GoodOaks Team