Dave, <br>Thank you for taking the time to leave us a review, we really do appreciate it. <br>We are thrilled to hear the team are friendly, positive and pay attention to detail during their visits, which make the calls feel less intrusive for you.<br>It is also great to know you were impressed at the attention to detail during your initial meeting and with the on-line portal because it provides details of the carers' visits and a full report of each visit. <br>We will be sure to pass on your feedback to the team at Horley. <br>Kindest regards<br>Katie