Thank you for your wonderful feedback on the care your stepdad is receiving, we are delighted to hear that the staff are effectively meeting his needs, and that they are prioritising communication with you. For us, hearing that you see a positive difference in his quality of life and overall wellbeing is the greatest measure of our success. We will make sure your kind words are shared with the entire team, they will be thrilled to know their efforts have made such a positive impact. Thank you!