Thank you very much for your feedback. We're pleased to hear that receiving the rota on Thursdays is working well for you, and we completely understand the importance of knowing who will be attending your visits.
It's wonderful to hear that our carers are treating you with kindness, respect, and professionalism. We're especially delighted to know that Aaron has made such a positive impression and goes above and beyond in his role , we'll be sure to pass along your kind words to him.
Your feedback is greatly appreciated and helps us maintain a high standard of care.