We take all feedback seriously; however, the statements made in your message are grossly inaccurate and do not reflect the facts of either the true situation or how our service operates.<br><br>Regarding hospital dischargers nowhere in our policies or procedures does it state we serve notice if someone is admitted into hospital regardless of how many admissions and dischargers, we gave valid reasons (which was accepted by CHC Continuing Health Care) and agreed to the standard notice period of 1 month, however your new provider was able to commence sooner.<br><br>All our care workers are fully trained up-to the required level and above.<br><br>We pride ourselves on transparency, correct discharge procedures, and the consistent training of all our employees. <br><br>Both Seven Hills and CHC have no concerns and therefore consider this matter closed.