Thank you so much for your lovely words! It really means a lot to hear that you've had such a good experience with us. We always try to make sure every client is treated as an individual and that our support is flexible to each person's needs, so it's wonderful to know that's come across. We're also so glad you've found our carers friendly and well-trained - they'll be thrilled to hear your feedback. Thank you for your trust and for recommending us; we truly appreciate it!