David,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear Helping Hands were able to 'come to the rescue' and listened to your concerns and put a care plan into place for your Mum. It is also great to hear that both carers could not have been more caring and thoughtful.
We will be sure to pass on your feedback to the team, who will be thrilled to read your comments.
Kindest regards
Katie