Thank you so much for taking the time to share this thoughtful review. We are truly grateful for your trust in Saining Care and for choosing us again to support your friend. We are delighted to hear that the continuity of carers, flexibility, and personalised support have made such a positive difference. Our goal is always to provide not only practical care, but also companionship, reassurance, and confidence so that people can remain independent in their own homes for as long as possible. It has been a pleasure supporting your friend and seeing her feel more comfortable and empowered in her daily routine. Thank you for your recommendation - it means a great deal to us and to our team. Warmest regards, Silvia & the Saining Care Team