Dear Sarah,<br><br>Thank you so much for taking the time to share your experience and for your heartfelt words. We understand how difficult and emotional those final weeks can be, and it means a great deal to us that you trusted Personalized Care Plus to support your father and your family through such an important time.<br><br>Our team takes great pride in delivering care that is not only reliable, but also respectful, compassionate, and centred around the needs and dignity of each person we support. Knowing that our carers helped make things a little easier for your family during such a challenging period truly means the world to us.<br><br>We are especially grateful for your feedback regarding our responsiveness and communication. We strive to ensure every family feels supported-not just with care, but with guidance, reassurance, and the knowledge that we are only ever a phone call away.<br><br>Thank you again for your kind words and for recommending us. We will share your review with our staff