Thank you for your lovely review. We are so pleased to hear how well your dad has settled and how positively he has responded to support that truly centres around his needs and preferences. From day one, our focus was to understand what would make the biggest difference for him and to build a plan that worked around his routines, interests, and goals.
It's wonderful to know he is more engaged, enjoying daily outings, and benefitting from personalised activities that support both his wellbeing and independence. Hearing he has gained weight and is feeling more confident shows the value of tailoring care to what matters most to him.
Thank you also for recognising Amy and the team for their work in coordinating everything and finding solutions that fit your dad's lifestyle. We really appreciate your feedback and are grateful for the opportunity to support him in a way that truly meets his needs.