Thank you for taking the time to share your kind feedback. We are delighted to hear that Peggy "Registered Manager" has provided such outstanding care and support to your father. Your comments reflect the high standards of compassion, professionalism, and communication that we strive to maintain in our service.
We will ensure that Peggy is recognised for her excellent work, feedback like yours reinforces our commitment to delivering person-centred care that makes a real difference to the families we support.