Thank you for taking the time to leave us a review, we really do appreciate it , we are touched to hear you felt Helping Hands Wigston was a lifeline for you and provided your Mum with some reassurance by sending a regular rota so she knew who would be visiting.
We are delighted to hear that the communication with the office staff was easy and they were always professional and acted promptly to any requests and they also contacted you if there was anything they felt you need to know to support Mum or the care team.
It is also great to hear that throughout the care package the carers continued to ensure that your Mums care needs were met, went above and beyond and even provided friendship and company , which meant that as a family you had peace of mind knowing she wasn't alone you were unable to be with her.
We will be sure to pass on your kind feedback to the team, who we are sure will be happy to read your comments.
Kindest regards
Katie