Thank you for taking the time to share such thoughtful feedback. We are truly pleased to hear that your carer was able to support you so well during a very difficult period. Providing dependable, respectful care and ensuring our clients feel safe and valued is at the heart of what we do, and it is encouraging to know this was your experience.
We are glad her professionalism, reliability, and positive approach made a meaningful difference to your wellbeing. Your kind words will be shared with her, and I know she will be deeply appreciative.