Mark,
Thank you for taking the time to leave us such a thoughtful and detailed feedback, we really do appreciate it.
We are so pleased to hear that the support provided by our team in Sale has had such a positive impact on your mother's quality of life.
It is also wonderful to know that our carers have been able to build a trusting and supportive relationship with your mother, and that the flexibility and responsiveness of our service have helped during times of increased need. We're especially glad to hear that she enjoys the visits and that the additional support has contributed to her recovery and independence.
Your kind words will be shared with the team, who will be delighted to know their efforts are so appreciated. Thank you again for your recommendation.
Kindest regards
Katie