Anthony,
Thank you for sharing such a lovely review, we really do appreciate it.
We are delighted to hear that our team in St Helens has provided the level of care and support you were hoping for.
It's especially great to know that our carers and management team have been able to offer the professionalism, flexibility, and reassurance that make such a difference to both you and your mother. Building strong, person-centred relationships is at the heart of what we do, and your comments are a wonderful reflection of that commitment.
We appreciate your recommendation and will ensure your feedback is shared with the team.
Warm regards,
Katie Rathbone