Thank you for taking the time to leave us a review, we really do appreciate it. <br>We are pleased to hear that after being a bit resistant abut having strangers visiting your Mum started to really enjoy the regular company from all the carers, but in particular Ffion and Alison who were exceptional.<br>It is great to know that our lovely carers daily visits to your Mum provides reassurance, however we are saddened to read your comments regarding the office staff and will be sure to pass on your feedback to the relevant team members.<br>Kindest regards <br>Katie