Thank you so much for taking the time to share your feedback.<br><br>We are really pleased to hear that our carers have been providing you with a reliable and supportive service. Your recognition of their punctuality, kindness, and willingness to help means a great deal to us.<br><br>We understand how important consistency and trust are, especially for our elderly service users. It is wonderful to hear that our regular team-Ali, Ram, Babar, Karan, Amit, and Nisha-have built that familiarity and confidence with you. We will ensure they receive your positive comments.<br><br>We also appreciate your understanding regarding new staff and are committed to ensuring they receive the support and training they need to quickly become confident in their roles.<br><br>If there is ever anything more we can do to support you or improve your experience, please don't hesitate to let us know.<br><br>Warm regards,<br>Warren Homecare Team