Thank you so much for sharing such a thoughtful review. We're delighted to hear how helpful Karen and Jade have been. They always strive to go above and beyond, and it's wonderful to know their efforts have made a real difference for you and your family.<br>Your trust means a great deal to all of us. We're so pleased to be able to support you, especially when things need to be arranged at short notice.<br>Thank you again for your kind words - we're proud to be part of your care journey.