Thank you so much for sharing your experience. We're delighted to hear that Helainna was able to create a tailored care package at such short notice, helping your loved one return home as per her wishes. It's wonderful to know that the team provided consistency and flexibility throughout, and that Gill, Bowden, and Kim delivered care with such compassion and respect.
Your kind words mean a lot to us, especially in an industry where positive stories don't always get heard. We'll make sure your feedback is shared with everyone involved-they'll be thrilled to know the difference they've made.
If you ever need anything in the future, please don't hesitate to reach out. We're always here to help.
Kindest regards
Katie