Thank you so much for sharing your experience with Helping Hands Home Care. We're delighted to hear that Alice was able to guide you through the care planning process and make everything straightforward for you, especially given the distance. It's wonderful to know that Poppy, Jess, Sineta, and Jonathan have built such a great rapport with your mum and always go the extra mile to ensure she feels comfortable and cared for.<br>We're also pleased that our team could adapt quickly to support your mum after her cataract surgery-providing the extra help she needed with her eye drops. Flexibility and personalized care are at the heart of what we do, and your feedback shows we're achieving that.<br>Thank you again for trusting us with your mum's care. We'll make sure your kind words are shared with the whole team-they'll be thrilled to hear them<br>Kindest regards <br>Katie