Thank you very much for your feedback. We are pleased to hear that you are happy with the care provided and that your carer continues to meet your expectations. We will ensure your positive comments are passed on to whole team.<br><br>We also appreciate you raising the issue of travel time between visits. We understand how important it is for carers to arrive on time, especially during the summer months when delays can become more frequent. Your concerns are valid, and we will review our scheduling and travel-time allocations to see where improvements can be made.<br><br>Thank you again for taking the time to share your thoughts. Your feedback helps us continue to improve our service.<br>Kind regards <br>Rachel